Tuesday, March 13, 2012


In the mail today I (well my 2 1/2 year old son) received a survey from the Hospital:

Dear (Toddler)

Our mission at (Local Hospital) is to provide this community with excellent, compassionate health care in an atmosphere that respects the uniqueness of each of our patients and their loved ones.  To accomplish this consistently, we need to know what went well with your care and what we can do better. We depend on our patients and their families to keep us informed.  By sharing your thoughts and feelings about your health care experience, you can help continuously improve our care and make the experience better for others.  You can also help us recognize any caregivers and departments who made your experience special.

Please take a few minutes to complete the enclosed patient satisfaction survey and return it in the postage-paid envelope.  We welcome written comments, and your response will be kept confidential unless you request that we share your feedback with staff.

Thank you and please accept my best wishes for your good health.
(stamped signature)
President & CEO

So I think I am going to let the Toddler have at his survey with crayons and possibly finger paints.  That should effectively let him express himself.  Though I don't know how much useful information they will gleam from his rendition of 'circles' and 'outer space', the President himself apparently felt Toddler had the necessary information.

**I will post a picture, when the Toddler has finished his masterpiece survey.**

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